Privacy Policy

1. Introduction

At MatchHype, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service. Please read this privacy policy carefully.

2. Information We Collect

We collect the following types of information:

• Personal Information: TikTok usernames, profile photos you upload, and match details you provide
• Account Information: When you sign up, we collect authentication data from Clerk
• Usage Data: Information about how you use our service
• Payment Information: Processed securely through our payment providers

3. How We Use Your Information

We use your information to:

• Create and deliver your promotional videos
• Process your payments
• Provide customer support
• Improve and optimize our service
• Communicate with you about updates and promotions

4. Data Storage and Deletion

We delete your uploaded photos and personal data within 24 hours after video delivery. Your account data will be retained as long as your account is active. You may request deletion of your account and associated data at any time by contacting support@matchhype.com.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All data is encrypted in transit and at rest.

6. Third-Party Services

We work with the following third-party services:

• Clerk: For user authentication
• Stripe: For payment processing
• Supabase: For database and file storage
• Remotion: For video rendering

Each of these providers has their own privacy policies governing their handling of your data.

7. Cookies and Tracking

We use essential cookies to maintain your session and preferences. We do not use third-party tracking or advertising cookies.

8. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

9. Your Rights

Under GDPR and other privacy regulations, you have the right to:

• Access your personal data
• Rectify inaccurate personal data
• Request deletion of your data
• Object to processing of your data
• Export your data in a machine-readable format

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Information

If you have any questions about this Privacy Policy, please contact us at support@matchhype.com.